Automated Customer Service
Answers routine customer questions around the clock so your team only picks up the ones that need a person. It works out what is being asked rather than matching keywords, and replies with the right information or action.
What you get
- Available 24/7
- Understands the question, not just the keywords
- Resolves routine queries instantly
- Frees your team for the difficult cases
Before you buy
- Talk to us before you pay. One email or call is enough to confirm that a package covers what you need, and it is the step most disputes would have avoided.
- If you pay without contacting us first, we refund it. That happens automatically, within 7 working days — we would rather return the money than start work on a job we have not scoped.
- Refunds are net of payment gateway fees and taxes, because those are charged to us the moment you pay and we cannot recover them.
If you need it changed to fit how you work, ask — we take on customisation where we can.